WEBSITE PRIVACY POLICY

PART I.

GENERAL INFORMATION

ThirdWatch Data Private Limited herein after referred to as (“We”, “Our” or “Us”) and the terms “You/ Your” and “User” refer to you as a user of our Website.

Our commitment to Privacy

We help online businesses (Our “Customers”) detect and address fraud and other malicious behaviour on their digital properties. In doing so, We collect information about how Internet users (“Users”) interact with Our Customers’ digital properties such as their websites and mobile applications. We keep privacy firmly in mind when developing, designing and operating Our cloud-based, machine-learning platform that is used to predict user intent and prevent fraudulent activity in real time (“the Service”).

This Website Privacy Policy provides an explanation of Our online information practices as well as the decisions You may make regarding how Your information is collected and used on our website, thirdwatch.ai and its sub-domains (the "Website").

Please note that this Website Privacy Policy does not describe our collection and use of information when we provide the Service to Our Customers.

PART II.

WHAT WE COLLECT AND HOW WE USE IT

Information we collect through our Website. We may collect the following types of information about You on Our Website.

  1. Information that You provide to Us when You use the Website

  2. We may collect, receive and store Your personal information (e.g. full name, email address, phone number) so We can fulfil Your request for the Service or so that a member of Our sales team can provide You with information You have requested about the Service. You may also provide information about Your employer, such as company name, URL, fraud-related information, and company size.

  3. We may collect partial credit card information and billing contact information where necessary for billing purposes.

  4. We may also use the information You provide to Us for our marketing purposes if this is in accordance with your marketing preferences.

  5. Further if You provide third party account credentials “THIRD PARTY ACCOUNT INFORMATION” to Us, You understand that some content and information in those accounts may be transmitted to Your account with Us if you authorise such transmissions and that Third Party Account Information transmitted to Us shall be covered under this Privacy Policy. You may opt to not provide Us with certain information, however that will restrict You from registering with Us or availing some of Our features.

  6. Information that We collect automatically when You use the Website

When You visit Our Website, We, like most website owners, collects certain information related to Your device, such as Your device's IP address, referring website, what pages Your device visited, and the time that Your device visited Our Website. We (including Our vendors) may use cookies, pixel tags, web beacons, embedded web links and similar technologies. You can choose to reject certain collection technologies (such as cookies) but then You might not be able to take advantage of many of Our features.

We will use this Information:

The personal information collected will be used only for the purpose of

  1. enabling You to use the Services provided by Us, to help promote a safe service, calibrate consumer interest in Our products and services, inform You about online offers and updates, troubleshoot problems, customize user experience detect and protect Us against error, fraud and other criminal activity; collect money; enforce Our terms and conditions; and as otherwise described to You at the time of collection of such information.

  2. administering Our Website for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

  3. understanding how Our Website is used and to improve Our Website to ensure that content is presented in the most effective manner for You and Your computer;

  4. providing advertisement to You on third party sites, based on browsing activities on the Website; and,

  5. Our efforts to keep Our Website safe and secure.

We do not collect information about Your online activities across different web sites, over time. Accordingly, We do not currently respond to “do not track” browser requests.

ACCOUNT INFORMATION

If You create an account to take advantage of the full range of services offered by Us, We will ask for and record Personal Information such as Your name, email address and mobile number. We may collect and store Your Sensitive Personal Data or Information (such as any financial information including inter alia credit card, debit card details, bank account and know Your customer documents as per RBI regulations and any other information as may be applicable) that You may opt to save in the user account created with Us. We shall use Your email address to send You updates, news and newsletters during signup or any time after sign up and contact You on behalf of other social collaboration-based events. We use Your mobile numbers to send You transaction alerts and SMS alerts based on Your preferences.

USER ACCESS OF PERSONAL INFORMATION

As a registered user, You can modify some of Your personal information and Your privacy preferences by accessing the account section of this website.

SHARING AND DISCLOSURE OF INFORMATION TO THIRD PARTIES

We may share and disclose information about You in the following circumstances:

  1. Vendors, consultants and other service providers: We may share Your information with third party vendors, consultants and other service providers who are working on our behalf and with whom the sharing of Your information is necessary to undertake that work, e.g. to process billing, to provide customer support.

  2. Compliance with laws: We may disclose Your information to a third party where we are legally required to do so in order to comply with any applicable law, regulation, legal process or government request.

  3. Vital interests and legal rights: We may disclose information about you if We believe it necessary to protect the vital interests or legal rights of Us, Our Customers or the rights or property of others.

  4. Corporate Affiliates and Transactions: We may provide Your information to Our affiliates (meaning any subsidiary, parent company or company under common control of Ours). Our affiliates will use Your information only as described in this Website Privacy Policy. Additionally, if We are involved in a merger, acquisition or sale of all or portion of its assets, Your information may be shared or transferred as part of that transaction, as permitted by law.

PART III.

INTERNATIONAL TRANSFER AND SECURITY

Processing of Information

While visitors may access the Website from outside of the India, information collected via the Website is transferred to and hosted on Our servers.

We will protect Your information in accordance with this Website Privacy Policy wherever it is processed.

Security safeguards

We use appropriate technical and organizational security measures to protect any personal information We process about visitors to Our Website against unauthorized access, disclosure, alteration, and destruction. However, please note that no Internet transmission can ever be guaranteed 100% secure, and so we encourage You to take care when disclosing personal information online and to use readily available tools, such as Internet firewalls, secure e-mail and similar technologies to protect yourself online.

PART IV.

YOUR PRIVACY RIGHTS

Update and access to your Information

We provide all visitors to Our Website with the opportunity to access, review, modify, and to request deletion of any personal information that has previously been provided in connection with the use of this Website, as required by law. You can send an email to hello@thirdwatch.ai If you make a request to access Your personal information, We may charge You a fee subject to a maximum specified by applicable law.

PART V.

OTHER IMPORTANT INFORMATION

Other Websites

Please be aware that We are not responsible for the privacy practices of other websites that are linked to from Our Website. We encourage Our visitors to be aware when they leave Our Website and to read the privacy statements or policies of each and every website that they visit.

Changes to this Policy

We may revise this Website Privacy Policy from time to time without notice. To make sure You are aware of any changes, please review this policy periodically These changes will be effective immediately on the Users of the Website. Please note that You are responsible for updating Your personal information, including to provide Us with Your most current e-mail address.

If You do not wish to permit changes in Our use of Your personal information, You must notify Us promptly that You wish to deactivate Your account with Us. Continued use of Our website after any change/ amendment to this Privacy Policy shall indicate Your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Applicable Law.

Your use of this Website will be governed by and construed in accordance with the laws of India. The Users agree that any legal action or proceedings arising out of Your use may be brought exclusively in the competent courts/ tribunals having jurisdiction in Bangalore in India and irrevocably submit themselves to the jurisdiction of such courts/ tribunal.